Front of House Jobs in Hackney


Hackney is a bustling borough in East London, known for its vibrant arts scene, trendy cafes, and eclectic mix of shops. With its diverse community and thriving urban culture, there are plenty of opportunities for front of house jobs in Hackney. Whether you’re looking for a career in hospitality, customer service, or administration, this article will explore the different front of house roles available in Hackney and provide valuable insight into the skills and qualities required to succeed in these positions.

1. Receptionist

Receptionists play a crucial role in creating positive first impressions for visitors. In Hackney, receptionists are in high demand, especially in establishments like hotels, offices, and clinics. Responsibilities may vary, but typically include greeting guests, answering phone calls, managing appointments, and providing general administrative support. Strong communication skills, a friendly and approachable demeanor, and the ability to multitask are essential for this role. Hackney’s vibrant atmosphere may also require receptionists to handle diverse customer needs effectively.

2. Host/Hostess

Hackney is home to a vibrant dining scene, boasting an array of restaurants, cafes, and bars. Hosts or hostesses are vital in ensuring a smooth and enjoyable dining experience for customers. Their responsibilities include greeting and seating guests, managing reservations, and coordinating with the serving staff. A friendly, engaging personality, excellent organization skills, and the ability to handle high-pressure situations with calmness and efficiency are all important qualities for this job.

3. Events Coordinator

With its thriving arts scene, Hackney often hosts a wide range of events such as exhibitions, concerts, and festivals. Events coordinators play a crucial role in ensuring the success of these events. They are responsible for managing all aspects of event planning, including liaising with vendors, coordinating logistics, and overseeing the smooth running of the event. Strong organizational and problem-solving skills, as well as the ability to work under pressure and meet deadlines, are essential for this role.

4. Theatre Usher

Hackney is home to several renowned theatres and performing arts venues, attracting a diverse range of performances throughout the year. Theatre ushers are responsible for welcoming and assisting theatre-goers, checking tickets, escorting guests to their seats, and providing other assistance as required. A positive and friendly attitude, excellent communication skills, and a genuine passion for the performing arts are vital in this role. Theatre ushers must also be knowledgeable about the venue’s facilities and able to handle any customer inquiries or concerns.

5. Retail Assistant

Hackney’s diverse shopping scene offers a wide range of retail opportunities. Retail assistants play a crucial role in providing excellent customer service, ensuring a pleasant shopping experience, and maximizing sales. Responsibilities may include assisting customers, replenishing stock, organizing displays, and processing transactions. Strong interpersonal and communication skills, a friendly and approachable manner, and a good knowledge of the products being sold are essential in this role. Hackney’s trendy and unique retail offerings may require retail assistants to be fashion-forward and adaptable to different customer preferences.


With its vibrant culture, thriving arts scene, and diverse community, Hackney provides a plethora of front of house job opportunities. Whether you aspire to work in hospitality, customer service, or administration, the role that suits your skills and interests awaits. From receptionists and hosts to events coordinators, theatre ushers, and retail assistants, each front of house position requires specific skills and qualities. By demonstrating excellent communication skills, a friendly and approachable manner, strong organizational abilities, and adaptability to diverse customer needs, you can excel in your front of house career in Hackney.