Customer service assistant Jobs in Southfields

Customer service partner in crime Jobs in Southfields

Customer Service Assistants bank account an important role in ensuring that a company’s customers are satisfied and happy. They are often the first point of contact for customers and engagement as a necessary interface amongst a company and its client base. Customer service accomplice Jobs in Southfields

Job Description:

Job Title: Customer Service Assistant
Contract Type: Temporary
Starting Date: ASAP
Job Location: W1K
Salary Rate: £10 – £11/hr

Recruitment Agency London (RAL) is delighted to meet the expense of the job role of an experienced Customer Service Assistant in the W1K area. If you are attributed and interested, contact us and send us your CV now. Customer service assistant Jobs in Southfields

Responsibilities Of Customer service assistant Jobs in Southfields

In general, their day-to-day endeavors include:

  • Handling whatever incoming customer queries and questions
  • Providing the appropriate service and guidance or referring clients to odd department
  • Referring problematic issues that they cannot solve to management
  • Resolving customer complaints and issuing refunds as needed
  • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
  • Providing quotations and checking product availability
  • Handling payment transactions
  • Adhering to a company’s policies and war at whatever times bearing in mind assisting customers

Requirements:

skills and qualifications that typically include:

  • The succession to actively listen to customers as a result they can suitably gauge and dwelling their needs
  • Excellent verbal communication skills to handily share and relay information
  • Computer literacy, including knowledge of relevant software packages, such as CRM systems
  • The ability to remain assuage and courteous when dealing later than complaints or challenging clients
  • Strong problem-solving skills to determine the best simple solutions for client issues
  • Good command of the English language
  • Presentable atmosphere and great hygiene in customer-facing environments

To apply refer your CV to arrange an gruff placement.

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