Customer service assistant Jobs in Norbury

Customer service assistant Jobs in Norbury

Customer service assistant Jobs in Norbury

Introduction What is Customer Service Assistant?

Are you looking for a career in customer service? Norbury might just be the perfect place to start your job search! As a bustling area of South London, Norbury offers plenty of opportunities for those seeking customer service assistant jobs. Whether you’re a seasoned professional or just starting out, there’s bound to be something that fits your skills and experience. In this blog post, we’ll guide you through everything you need to know about finding customer service assistant jobs in Norbury – from how to apply and what qualifications are required, to the pros and cons of working in this field. So if you’re ready to take the next step in your career journey, read on!

Job Description: Customer Service Assistant Jobs in Norbury

Job Title: Customer Service Assistant
Contract Type: Temporary
Starting Date: ASAP
Job Location: Norbury
Salary Rate: £12-14 per hour

How to Apply for Customer Service Assistant Jobs in Norbury?

If you’re interested in becoming a customer service assistant and finding job opportunities in Norbury, there are several steps you can take to apply for these positions.

Firstly, start by searching online for customer service assistant jobs in Norbury. You can use various platforms such as Reed, Indeed or Glassdoor to find relevant job postings.

Once you have found a few potential positions that match your skills and interests, make sure to read the job description carefully and check if the requirements meet your qualifications.

Next, update your resume with any relevant experience or education that aligns with the position’s requirements. Customize it according to each individual application so that it stands out from other applicants.

After updating your resume, prepare a cover letter highlighting why you would be an ideal candidate for the position. Make sure to address specific points mentioned in the job posting and showcase how your skills could benefit their company.

Submit both your updated resume and tailored cover letter through the platform specified by the employer or recruitment agency. Always follow up on applications after submitting them so that potential employers know of your interest.

What are the Different types of Customer Service Assistant Jobs in Norbury?

In Norbury, there are various types of customer service assistant jobs available for job seekers to explore. From working in retail stores and restaurants to call centers and administrative roles, the opportunities are endless.

One type of customer service assistant job is a retail assistant. This role involves assisting customers with their purchases, maintaining stock levels, and keeping the store clean and presentable.

Another type of customer service assistant job is a restaurant host/hostess. In this role, you will greet customers as they enter the establishment and escort them to their tables while managing reservations.

For those who prefer working behind the scenes, an administrative assistant role could be perfect. Responsibilities may include answering phones, scheduling appointments or meetings, data entry tasks or other clerical duties.

Call center representative positions are also available in Norbury. These roles involve handling inbound calls from customers regarding products or services offered by the company.

Ultimately, there are many different types of customer service assistant jobs available in Norbury that cater to varying interests and skill sets. It’s important for job seekers to research each option thoroughly before applying to find the best fit for themselves!

What are Skills and Qualification needed for Customer Service Assistant Jobs in Norbury?

To become a customer service assistant in Norbury, certain skills and qualifications are required. Firstly, excellent communication skills are essential for the job as you will be interacting with customers on a daily basis. A friendly and approachable personality is also important to make customers feel comfortable.

Basic computer knowledge is another skill that employers look for when hiring customer service assistants. This includes proficiency in Microsoft Office or Google Suite programs, email etiquette and basic data entry.

Qualification-wise, most companies require at least a high school diploma or equivalent qualification. However, having additional certifications such as courses in customer service management or related fields can give an added advantage during the recruitment process.

Good organizational skills are also necessary as you will be handling multiple tasks at once while maintaining good time management practices.

Possessing these skills and qualifications can increase your chances of getting hired as a customer service assistant in Norbury.

Customer service assistant Jobs in Norbury

What are the Duties and Benefits of Customer Service Assistant Jobs in Norbury?

As a customer service assistant in Norbury, your primary duty is to provide excellent customer service by answering queries and resolving issues. You will be the first point of contact for customers, and you must ensure that they feel valued and heard. This can involve dealing with complaints, providing product information or handling returns.

Another essential duty of a customer service assistant is to maintain accurate records of all interactions with customers. Whether it’s through phone calls, emails or face-to-face conversations, you need to document everything carefully for future reference.

One significant benefit of working as a customer service assistant in Norbury is the opportunity to develop valuable skills that are transferable across different industries. These skills include effective communication, problem-solving abilities and attention to detail.

You may also have opportunities for career advancement within the company if you demonstrate exceptional performance and willingness to learn new things. Furthermore, many companies offer flexible working hours or remote work options which allow for better work-life balance.

While working as a customer service assistant may come with its challenges such as dealing with difficult customers at times; it can also be incredibly rewarding when you successfully resolve an issue or provide superior support that leaves the client satisfied.

What are the Pros and Cons of Customer Service Assistant Jobs in Norbury?

Working as a customer service assistant in Norbury can provide various advantages and disadvantages that job seekers should consider before applying for such positions.

On one hand, the pros of being a customer service assistant include gaining valuable communication skills, meeting new people, and learning about different industries. Additionally, many companies offer flexible schedules to accommodate their employees’ needs.

However, there are also cons to this type of work. One major disadvantage is dealing with disgruntled customers who may be difficult or even abusive. This can take a toll on an individual’s mental health and well-being. Moreover, customer service jobs often come with low pay and limited opportunities for advancement.

It is important for job seekers to weigh both the positives and negatives of working as a customer service assistant in Norbury before making any decisions. It may be beneficial to research specific companies and read employee reviews to get an idea of what they can expect from these types of roles.

What is the Salary of Customer Service Assistant Jobs in Norbury?

The salary of a customer service assistant job in Norbury can vary depending on the employer and experience level. However, on average, the starting salary for this type of role is around £18,000 per year. With more experience and seniority within the company, an individual in this position could earn up to £25,000 or more.

It’s important to note that some companies may offer additional benefits such as bonuses or commission based on performance. These can significantly increase earnings over time.

In addition to base pay and potential bonuses, many employers offer other perks like flexible schedules or remote work options which can also contribute positively to overall compensation.

It’s worth keeping in mind that salaries for customer service assistant jobs are typically lower than those of more specialized roles within a company. However, these positions often provide valuable training and development opportunities which can lead to career advancement down the line.

Benefits of getting recruited through a recruitment agency?

Getting recruited through a recruitment agency can offer many benefits to job seekers, including access to exclusive job opportunities and expert guidance throughout the hiring process. Here are some of the top advantages of working with a recruitment agency:

Firstly, recruitment agencies have extensive networks with employers across various industries, which means they often have access to unadvertised jobs that may not be available elsewhere. This gives job seekers an edge in finding work opportunities that match their skills and qualifications.

Secondly, recruitment agencies provide personalized assistance throughout the application and interview process. They can help tailor resumes and cover letters for specific positions, provide feedback on interviews, and negotiate salaries or benefits packages.

Thirdly, working with a recruiter can save time for job seekers who may not have the resources or connections necessary to find suitable work on their own. Recruitment agencies handle tasks such as scheduling interviews and following up with employers after applications are submitted.

Recruiters also offer valuable insights into industry trends and employer preferences that can inform career decisions in the long term. Getting recruited through a reputable agency is an effective way for job seekers to find rewarding employment opportunities while receiving professional support every step of the way.


To sum it up, there are plenty of customer service assistant job opportunities in Norbury and it is a great field for those who love interacting with people. With the right skills and qualifications, you can easily secure a career in this field.

Always remember to research the company and ask questions during your interview process. This will showcase your interest in the job and help you stand out from other candidates.

Getting recruited through recruitment agencies can be beneficial as they have access to various job listings that may not be available to the public. They also provide guidance throughout the application process.

So if you’re looking for a fulfilling career in customer service assistance jobs in Norbury, start searching today! Good luck on your job hunt!

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